Job description
The Company
Our client is one of the leading hospitality brands globally, and this unique opportunity is for one of their luxury 5 star hotel based in the Maldives.
The Role
The General Manager has the responsibility of the total performance of the property, implementing agreed strategies, ensuring the business has the correct focus to deliver the right level of profitability.
This role leads a team of highly experienced senior executives including Director of Operations, Director of Finance, Director of Human Resources and the Commercial Director. As a team, he / she will build and maintain a good public image for the hotel and achieve an 'esprit de corps' amongst team members.
As the General Manager, you will be responsible for performing the following tasks to the hotels brand culture and live by its values by example every day.
Lead the hotel to achieve the key performance indicators, including but not limited to manage ongoing profitability of your hotel, ensuring earnings and revenue, team member and guest satisfaction targets are met and exceeded.
Make annual / quarterly / monthly budget, forecast and work plan, implementing them effectively.
Lead in all key property issues including capital projects, customer service, and refurbishment.
Ensure all decisions are made in the best interest of the hotel.
Deliver achievable hotel budgets and set other short- and long- term strategic goals for the property.
Ensure that brand standards are fully implemented, and hotel comply with all regulatory requirements which include hygiene and safety standards.
Lead in all aspects of business planning.
Manage and develop the Hotel Executive team to ensure career progression and effective succession planning
Hold regular briefings and communication meetings with the HOD team, respond to audits to ensure continual improvement is achieved.
Maintain good communication with the owner company periodically to ensure that it is aware of the hotel's operating conditions and it is satisfied with the hotel's operation.
Perform all relevant requirements and tasks
The Person
Hospitality: You are passionate about delivering exceptional guest experiences.
Integrity: Do the right thing, all the time.
Leadership: Strive to be leader in our industry and in our communities.
Teamwork: You are team player in everything you do.
Ownership: You are owner of your actions and decisions.
Now: You operate with a sense of urgency and discipline.
College degree or equivalent.
Hospitality / travel / leisure industry management professional.
Experience in managing a remote resort preferred
Resourceful, creative and maintain flexibility.
